Useful Links & Tools

  • - Access SP2 e-mail using the web

  • Penn in Touch - registration, transcript, bursar bill, and schedule information

  • Library off-campus access - Follow link that says "Authenticate yourself now if you'd like." The Library Proxy Service is for accessing many of the Library's resources from off-campus. In most cases your Username is your last name in lower case and your password is the last 10 digits of your Penn Card.

  • Online directory - finding e-mail addresses

  • Technical documents - University help sheets and guides

  • E-mail program configuration info:
    Full machine name is
    e-mail return address can be either or

Computer Lab

The School of Social Policy & Practice is sharing the computer lab with the Graduate School of Education located at

Graduate Education Building
3700 Walnut Street

For hours of operation, policies etc please visit

You will need a username and password in order to use the GSE computer lab. For info about this see the lab monitor located in the lab or send e-mail to with your name.

Public University Computer Labs - Locations, hours of operation and software available

Contact Info for Technical Support:

Primary contact for the School of Social Policy & Practice including ALL e-mail questions.

Name: Albert Louie
Office: B36 Caster Building
Phone: 215-898-7405

Also available for general technical support

On Campus: Students living in a College House on campus receive support from Residential Computing Support. Information Technology Advisors (ITAs) in each College House are on hand to answer computing questions.

Off Campus: Students living off-campus receive support from the Computing Resource Center
Suite 202 Sansom West (Grad Tower B)
3650 Chestnut Street.
Phone: 215-573-4778 (57F-IRST)
email at

In order to connect from off campus you will need your own internet service provider. If you don't have one all ready Penn has several recommended venders.