People

Heather Sheaffer, DSW’10, LCSW

  • Director of Patient and Family Services, Abramson Cancer Center, Penn Medicine

Dr. Sheaffer received her Bachelor of Social Work from Temple University, her Masters of Social Service from Bryn Mawr College and her Doctorate in Clinical Social Work from the School of Social Policy and Practice at Penn. She is currently employed as a clinical social worker and team leader in the Department of Clinical Resource Management and Social Work at the Hospital of the University of Pennsylvania (HUP) She has more than 15 years direct practice and supervisory experience in health care. At HUP, she also serves as the non-nursing leader for Patient and Family-Centered Care and as a member of the Ethics Committee. Dr. Sheaffer’s research interests focus on the experiences of patients and families in the health care encounter. She enjoys volunteering with multiple programs providing services to the homeless.

“After many years as a medical social worker and supervisor, the DSW allowed me to transition into a leadership role as an administrator to multiple professional disciplines in addition to social workers. The skills I learned are useful every day with my staff and colleagues and enhance my work with patients, families and health care providers.”

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