Structure for Facilitating Student Grievances

Concerns AboutSteps to Address Concerns
Educational AdvisorStep 1: Educational Advisor
Step 2: Faculty Program Director or Associate Dean of Students Affairs
Step 3: Ombudsperson
Class InstructionStep 1: Instructor
Step 2: Educational Advisor
Step 3: Faculty Program Director or Associate Dean of Student Affairs
Step 4: University Ombuds
Field Placement/Mentorship/InternshipStep 1: Field Instructor/Mentor/Advisor/Supervisor
Step 2: (MSW program only) Practice Instructor
Step 2: (MSSP, NPL) Administrative Program Director
Step 3: (MSW) Director of Field Education
Step 4: Faculty Program Director or Associate Dean of Student Affairs
AdministrationStep 1: Relevant Administrator
Step 2: Associate Dean of Student Affairs or Dean
Step 3: Ombudsperson
Very Sensitive Concerns (i.e. Sexual harassment and discrimination)Step 1: University Ombuds or Office of Affirmative Action
Other StudentsStep 1: Student
Step 2: Instructor
Step 3: Educational Advisor
Step 4: Associate Dean of Student Affairs
Student Life Issues (e.g., housing, health, disabilities)Step 1. Associate Dean of Student Affairs
School-wide issues (e.g., building/equipment issues, curriculum, events, etc)Step 1: Student Council Representatives
Step 2: Associate Dean of Student Affairs or Administrative Program Director